🔒 Personal Data Protection

mmk11 Privacy Policy

This policy explains how we collect, use, and protect the personal information you provide when registering with mmk11.

Last Updated: 30 October 2026

Introduction and Purpose

This Privacy Policy applies to the mmk11 website (https://mmk11.today) and all related services, and describes how we handle players' personal information.

mmk11 takes the privacy of our players very seriously. The personal information you provide when using our services is protected with SSL encryption and will only be used in accordance with our data handling policies.

Anyone reading this page is considered to have understood the terms of this policy and our data handling practices. If you do not agree with this policy, you must not use our services.

Types of Information We Collect from You

1

Information You Provide Directly

When you open an account with mmk11 or use our services, you will be required to provide the following information.

  • Name (full name)
  • Date of Birth (to confirm you are 21+)
  • Email address
  • Phone number
  • KBZPay, Wave Money, AYA Pay or CB Pay account details (for deposits and withdrawals)
  • Photo ID documents for identity verification (if required)
2

Automatically collected technical data

When you visit our website, some technical information is automatically recorded.

  • IP address (Internet Protocol Address)
  • Browser type and version
  • Device type and operating system in use
  • Pages visited and time spent
  • Referring website URL
  • Gaming history data (games played, deposit and withdrawal records)
3

Information received from third parties

We only receive payment confirmation information from payment platforms (KBZPay, Wave Money, AYA Pay, CB Pay). We do not store detailed personal payment information.

How is your data used

4

Account management and service delivery

The personal information you provide is used for the following purposes.

  • Account creation, verification and maintenance
  • Processing deposits and withdrawals
  • Handling bonuses and promotions
  • Providing support through player services (Live Chat and email)
  • Resolving player inquiries and complaints
5

Security and legal compliance

mmk11 will verify player data to operate in compliance with the law in Myanmar.

  • Confirming that the player is 21 or older
  • Preventing fraud and money laundering
  • Applying responsible gambling controls
  • Conducting account security checks
  • Maintaining records required by law
6

Service improvement and communication

We will use data to improve our services and to communicate with players.

  • Notifying you of service updates and changes
  • Informing you about promotions and bonus offers (if you wish to receive them)
  • Troubleshooting technical issues
  • Improving the player experience

Data sharing with third parties

7

No data sharing policy

mmk11 will never share, sell or rent players' personal information to third parties, except in the following circumstances.

  • Service providers: Payment companies such as KBZPay, Wave Money, AYA Pay and CB Pay that assist in delivering our services
  • Legal requirements: When legitimate legal obligations arise that are required by law
  • Security checks: Fraud prevention and financial compliance organisations
8

International data transfers

Some of our data processing services may be located outside Myanmar. Where this is the case, we commit to protecting player data in accordance with the security standards set out in this policy.

Data security measures

9

Technical protection

mmk11 uses up-to-date technology to protect players' personal information.

  • Protecting data transmission with SSL (Secure Sockets Layer) encryption
  • Encrypting personal information stored in the database
  • Using firewalls and security software to prevent unauthorised access
  • Conducting regular security checks
  • Restricting staff access to personal information based on role and need
10

Player responsibilities

While we provide technical protection, the following matters require players to take responsibility themselves.

  • Creating a strong password and changing it regularly
  • Never sharing your login details with anyone
  • Contacting us immediately if you notice suspicious activity on your account
  • Being careful when logging in over public WiFi

Cookies and tracking

11

Use of cookies

We use cookies and similar technologies to improve the player experience.

  • Essential Cookies: Cookies required for the website to function properly (login session, language preference)
  • Performance Cookies: Data that helps us understand how the website is used
  • Functional Cookies: Cookies that remember players' preferences and choices

You can disable cookies in your browser settings, but some service features may no longer work properly.

12

Data Retention Period

We will only retain players' personal data for as long as necessary.

  • Account data: retained until the legally required period after account deletion
  • Financial records: typically 7 years
  • Session Cookies: automatically deleted when the browser is closed
  • Regular Cookies: varies depending on the expiry setting

Players' Rights

13

Personal Data Rights

Each player has the following rights regarding their personal data.

  • Right to Access: The right to request and view your personal data that we hold
  • Right to Rectification: The right to request correction of inaccurate personal data
  • Right to Erasure: The right to request deletion of your personal data where there is no legal obligation to retain it
  • Right to Data Portability: The right to receive the data you have provided in a readable format
  • Right to Opt Out of Promotional Communications: The right to request that we stop sending you marketing communications
14

How to Exercise Your Rights

To exercise any of the above rights, contact us via our 24/7 Live Chat service or send an email to [email protected]. We will process your request as quickly as possible.

When submitting a request, please make sure to include relevant information so we can verify your identity.

Minor Protection

15

Protection for Those Under 21

mmk11 services are for players aged 21 and above only. We do not intentionally collect personal data from individuals under 21, and if we become aware that such data has been collected, we will delete it immediately.

We perform date-of-birth checks during account registration to prevent access by those under 21. If anyone discovers a case where this has clearly been overlooked, please notify us immediately at [email protected].

Policy Updates and Notifications

16

Policy Changes

mmk11 may update this privacy policy from time to time. If significant changes are made, players will be notified upon logging into their account or via their registered email address.

The updated policy will be published on this page and the "Last Updated" date will be revised. Continued use of our services after a policy update will be considered acceptance of the revised policy.

We recommend that all users of our services read this policy regularly to stay informed of the latest changes.

Questions About Data Protection

mmk11 uses SSL encryption to protect players' personal data and financial records. Personal information stored in our database is also encrypted, and we carry out regular security checks. Staff access to data is restricted based on job responsibilities.

We never sell or rent players' personal data. We only share the necessary data with payment platforms (KBZPay, Wave Money, AYA Pay, CB Pay) that are essential for providing our services. Sharing may also occur when legal obligations arise.

You can email [email protected] or request through 24/7 Live Chat to have your personal data deleted. However, financial records and data that must be retained by law will be handled in accordance with regulatory requirements.

Cookies are used to maintain your login session, remember your language settings and preferences, and keep the website running smoothly. By continuing to use the website, you are considered to have agreed to the cookie settings. You can disable cookies in your browser settings, but some website features may not work properly.

Account data is stored for as long as the account exists, and after deletion it will be retained for any additional period required to meet legal obligations. Financial records are typically stored for 7 years. Session cookies are deleted immediately when the browser is closed.

You can update your personal information directly from your mmk11 account. To change key details such as your name, email, or phone number, contact our 24/7 Live Chat service or email us at [email protected]. We will make the changes after verifying your identity.

If significant changes are made to the policy, you will be notified by email to your registered address. The updated policy will be posted on this page (/privacy-policy) and the "Last Updated" date will be refreshed. We recommend that players check this page regularly.

Contact Us and File a Complaint

17

Personal Data Enquiries

If you have any questions or concerns about this privacy policy, you can reach us in Burmese through our 24/7 Live Chat service. Our staff are always ready to assist.

Contact us by email: [email protected]

We are committed to responding to player requests promptly. Thank you for working with us to keep your personal data secure.